What does it mean?
A fault report (felanmälan) is a notification to the landlord about defects in your apartment or in common areas. This can include water leaks, broken appliances, heating problems, mold, or other issues that the landlord is responsible for fixing. Most landlords have digital systems or phone lines for receiving fault reports.
The landlord is obligated to fix defects within a reasonable time. Urgent issues like water leaks or complete loss of heating must be addressed immediately, while minor defects may take longer. If the landlord fails to act, you may be entitled to a rent reduction. Always document the defect with photos and save your report as evidence. For serious defects affecting habitability, contact the Rent Tribunal.
Key Points
- Report defects in writing — most landlords have digital systems
- The landlord must fix urgent defects immediately and others within a reasonable time
- Document the defect with photos and save your report
- If the landlord fails to act, you may be entitled to a rent reduction
- For serious defects — contact the Rent Tribunal for support
Practical Tip
Always report defects in writing — through the landlord's system, email, or letter. Verbal reports are difficult to prove afterward. Photograph the defect and note the date. If nothing happens within a reasonable time, send a reminder referencing your case.
Legal Basis: Land Code Ch. 12, §§ 15–16 — landlord's maintenance and repair obligations