Property Management
What does it mean?
Property management (fastighetsskötsel) encompasses all ongoing operation and maintenance of a property — from technical oversight of heating, ventilation, and water to stairwell cleaning, snow removal, and grounds maintenance. It is performed either by an employed property caretaker (vaktmästare) or through contracts with property service companies.
Good property management is crucial for living standards and property value. It is divided into planned maintenance (roof, facade, pipes) and ongoing operations (repairs, cleaning, fault reports). For tenants, fault reporting should be easy — many property companies offer digital systems. Urgent faults like water leaks and elevator breakdowns should be addressed immediately, while minor issues are normally handled within a reasonable time.
Key Points
- Covers technical operations, cleaning, outdoor areas, and fault repair
- Performed by an employed caretaker or external service company
- Divided into planned maintenance and ongoing operations
- Tenants report faults through the property owner's system
- Urgent faults (water leaks, elevator breakdowns) must be addressed immediately
Practical Tip
Always report faults in writing (email or digital system) so you have documentation. For urgent problems like water leaks, call the emergency line immediately. If fault reports aren't addressed within a reasonable time, contact the Tenant Association or the municipality's environmental health office.